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Introduction to CRM Systems
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CRM Systems and Business Impact
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Understanding CRM Data
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CRM Implementation Strategies
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Evaluating CRM Solutions
Understanding the definition and purpose of CRM is crucial for anyone looking to improve customer relationships and business processes. This foundational knowledge sets the stage for effectively utilizing CRM tools.
What is CRM? | Customer Relationship Management
What is CRM and How Does it Work? | Salesforce
What Is CRM? | Introduction To CRM Software| CRM Projects For Beginners | CRM 2022 | Simplilearn